Privacy Policy

1. Information We Collect

• ✔ Basic personal information: name, phone number, email, profile details.
• ✔ Event invitation data including responses and notes.
• ✔ Optional information submitted through support or platform features.

2. How We Use Your Information

• ✔ Provide platform services and features.
• ✔ Send invitations, reminders, and notifications.
• ✔ Improve platform performance and recommendations.
• ✔ Communication regarding updates or support.

3. Information Sharing

Invo Tech does not sell personal data. However, information may be shared in the following cases:

• ✔ With venues or service providers you choose to contact or book.
• ✔ When required by law or legal authority.
• ✔ To protect platform and user safety.

4. Data Security

Reasonable security measures are implemented to protect your data. However, no online system is completely secure. Users accept inherent internet risks when using the platform.

5. Your Rights

• ✔ Access or correct your personal data.
• ✔ Request account or data deletion where applicable.
• ✔ For any privacy-related requests, please contact support@invo.co.zm.

6. Children’s Privacy

The platform is not intended for children under 16 years old and does not knowingly collect data from children.

7. Policy Updates

This privacy policy may be updated periodically. Changes will be posted with updated effective dates.

8. Data Retention

INVO retains user data only for as long as necessary to provide platform services or as required by law. Users may request deletion of their personal data where applicable, subject to operational and legal requirements.

9. Third-Party Services

INVO may integrate third-party services for platform functionality such as messaging, analytics, or payment gateways. Users are advised to review the privacy policies of any external services they interact with through the platform.

10. Platform Role Disclaimer

INVO operates as a connection and planning platform and does not guarantee the quality, pricing, or performance of venues, service providers, or other users listed on the platform. Users are responsible for their own transactions and agreements.

11. Location and Usage Data

Location information may be used for event planning features, recommendations, or service discovery where applicable. INVO may also collect anonymous usage data such as device type, system interactions, or performance logs for platform improvement.

12. Payment Processing

INVO uses third-party payment gateway providers to process payments for platform services such as invitation delivery and service listing fees.

• INVO does not store or process sensitive payment information such as card details.
• All payment transactions are securely handled by certified payment providers in compliance with industry security standards.
• Payments are completed within the platform through secure, integrated payment systems powered by third-party providers.